Effective Date: 01 January 2026
Moodie’s Bakery respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, make a payment, contact us, sign up for marketing, or otherwise interact with us in person, by phone, or online.
We may collect personal information that you provide to us directly, including your name, email address, phone or mobile number, billing and payment information, order details, catering and custom cake request details, event details, and any other information you choose to provide through forms, emails, text messages, phone calls, or in person.
We may also collect certain technical information automatically when you use our website, such as your IP address, browser type, device information, and general website usage information through cookies, analytics tools, and similar technologies.
We may collect information when you contact us through our website, place an order online, by phone, or in person, sign up for email or text marketing, submit a form for catering, custom cakes, or other inquiries, make a payment, or communicate with us by email, phone, text message, social media, or in person.
We may also collect information automatically through cookies, analytics, and similar website technologies.
We may use your personal information to respond to inquiries, process and manage orders, process online and in-store payments, prepare catering, cake, and custom orders, contact you regarding your order or request, send email or text marketing if you have signed up to receive them, improve our website, services, and customer experience, maintain internal records, address fraud, security, or technical issues, and comply with legal, tax, accounting, and regulatory requirements.
If you make a purchase or payment with us, including through our website, payment information may be processed by third-party payment providers such as Square. We may receive limited transaction details as needed to process and manage your order, while payment processing and related security functions may be handled by the payment provider.
If you sign up to receive marketing from Moodie’s Bakery by email or text message, we may send you news, promotions, product updates, or other marketing communications.
You can unsubscribe from marketing emails by clicking the unsubscribe link in the email. You can opt out of text messages by replying STOP where applicable or by contacting us directly.
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use our website, measure traffic and engagement, improve website performance, and support marketing and advertising activities.
You can usually control cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.
We do not sell your personal information.
We may share your information with trusted third-party service providers where reasonably necessary to operate our business and website, including payment processors, website hosting providers, email marketing services, SMS platforms, analytics providers, website tools or plugins, and professional advisors. We may also disclose information where required or permitted by law.
We use reasonable administrative, technical, and physical safeguards to help protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.
We keep personal information only for as long as necessary to fulfill the purposes for which it was collected and as required or permitted by law, including for payment, tax, accounting, record-keeping, and dispute resolution purposes.
You may request access to the personal information we hold about you and request correction of inaccurate or incomplete information, subject to applicable legal exceptions.
Our website may use or link to third-party websites, tools, plugins, and services. Those third parties have their own privacy practices and policies, and we encourage you to review them where relevant.
Our website and services are not intended to knowingly collect personal information from children without appropriate consent from a parent or guardian.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy, want to withdraw consent, or want to request access to or correction of your personal information, please contact us at:
Moodie’s Bakery
cookie@moodiesbakery.ca
4552 Queen St, Niagara Fall, L2E 2L5